We fully understand the importance of your privacy and are committed to respecting and protecting it. Through this policy, we will explain in detail how we collect, use, and protect your personal information on our website, as well as the rights you are entitled to. We strongly recommend that you carefully read and fully understand all the contents of this policy while browsing our website, and make appropriate choices on your own.
If you would like more detailed information, please refer to the relevant sections in the index below.
I. Scope of Protection Under This Policy
II. What Personal Information We Collect and How We Collect It
III. Purpose and Legal Basis for the Processing of Personal Information
IV. How We Use Cookies
V. How We Protect Your Personal Information
VI. Protection of Children’s Personal Information
VII. How This Policy Is Updated
VIII. How to Contact Us
The use of this website (including its subpages and the information presented therein, hereinafter referred to as the “Website”) is governed by this Privacy Policy (hereinafter referred to as “this Policy”). We have no control over third-party websites or applications outside of this Website; therefore, this Policy does not apply to third-party websites or applications that may be linked from our Website. If a subdomain or product of this Website has its own separate privacy policy that conflicts with this Policy, that separate privacy policy shall prevail. Nothing in this Policy shall apply to situations that conflict with applicable data protection laws.
In accordance with applicable laws, we may collect personal information directly from you in order to respond to your inquiry. As used in this Policy, this term includes sensitive personal information where applicable. In accordance with applicable laws, we may collect personal information such as your name, email address, phone number, and the specific details of your inquiry, subject to your consent.
We may also collect other information that cannot be used to identify a specific individual (i.e., information that is not personal information). The purpose of collecting such information is to improve the services we provide to you. We aggregate this information to help us provide more useful information to our customers and to understand which parts of our website interest them most. For the purposes of this policy, aggregated data is considered non-personal information. If we combine non-personal information with personal information, such information will be treated as personal information for the duration of that combination.
In accordance with applicable laws, this website processes personal information in the following ways, subject to your consent:
Direct Marketing: Once we have received your consent, we will process the personal information you voluntarily provide to us in order to send you the materials you have requested or to provide information related to our products and services. If you request product information or purchase our products and services, we may also use your personal information to provide you with information about products and services that we believe may be of interest to you. If you wish to stop receiving these materials, please contact us.
Responding to Inquiries and Improving the Browsing Experience: We may use your personal information to answer your inquiries or respond to your requests, and to send you the materials you have requested. To provide you with a smoother and more enjoyable browsing experience, we may use browsing data to analyze how visitors use this website, provided we have obtained your explicit consent.
To comply with applicable legal obligations: We may grant access to any information provided to this website in accordance with valid legal procedures. If necessary, we may grant access to this information in exceptional emergency situations where personal safety is at risk.
In accordance with applicable laws, to fulfill the terms of the contract and for other purposes permitted by law with your consent.
To provide you with a smoother and more convenient browsing experience, we may occasionally place small data files called cookies on your computer, mobile device, or other device. Cookies are small data files that websites store on your computer, mobile device, or other device when you visit them. They assign a unique ID to your device but do not contain any of your personal information, such as your name or email address. They allow us to remember your actions and preferences over time (e.g., login credentials, interface language, settings, etc.). As a result, you do not have to reset your preferences every time you return to the site. Please understand that some of our services can only be provided through the use of cookies. Cookies include persistent cookies and session cookies; the former are stored by the browser and remain valid until their expiration date (unless the user actively deletes them), while the latter expire at the end of the session.
We use functional cookies on our website to provide services, such as setting language preferences and ensuring security, which are essential for the website to function properly. We may also use non-functional cookies to provide other services or help us improve our products and services, to link to social media sites, to control audio and video playback settings, and to track visitor numbers and page views, among other purposes.
By using our website, you agree to the use of cookies as described above. Most browsers automatically accept cookies, but you can change your browser settings to disable all or some cookies as needed.
(1) Retention Period for Information
Generally, we will only store your personal information for as long as necessary to provide the service or as required by laws, regulations, or regulatory requirements. Once this period expires, we will delete or anonymize your personal information.
(2) Technical Safeguards
We have classified and categorized personal information based on its type and sensitivity, and have implemented corresponding technical safeguards in accordance with these classifications and categories. These measures include, but are not limited to, access controls, de-identification, irreversible encrypted storage, and isolated storage, all of which are designed to ensure the security of your personal information.
(3) Organizational Support Measures
We have established a joint working group on data compliance, formulated relevant management systems and procedural guidelines, conducted personal information protection impact assessments where required by law, raised employee awareness of personal information protection, strictly controlled access to personal information, and will impose penalties in accordance with regulations on those who violate their obligations.
(4) Handling of Security Incidents
We recommend that you take the protection of your personal information seriously, and we will do our utmost to ensure its security. In the unfortunate event of a personal information security incident, we will activate our emergency response plan to prevent further damage, and we will proactively report the handling of the incident in accordance with relevant laws, regulations, and regulatory requirements. We will also, in accordance with relevant laws and regulations, notify you via email, text message, phone call, or other means—as necessary—regarding the basic details of the security incident and the remedial measures we are taking or have already taken. If it is impractical to notify each individual separately, we will issue a warning through public announcements or other means.
We do not intentionally collect children’s personal information for any purpose. If you believe we have collected a child’s personal information without the consent of a parent or guardian, or if you are a parent or guardian of a user and wish to withdraw your consent, please contact us, and we will delete such information. If a child browses our website with the consent of a parent or guardian, we will only collect, store, use, share, or delete the child’s personal information as permitted by law, with the explicit consent of the parent or guardian, or as necessary to protect the child.
We reserve the right to update or modify this policy from time to time. If such modifications result in a substantial reduction of your rights under this policy (i.e., a “material change”), we will notify you of the changes through various channels, including but not limited to pop-up notifications, website announcements, and private messages.
If you have any questions about this policy, or if you have any complaints or comments regarding the processing of your personal information, you can contact us through the contact information on this website .
We will address your issue as soon as possible and respond within 15 business days after verifying your identity. If your request is particularly complex and requires a delay in our response, we will inform you of the reason for the delay and the expected timeframe. If you are dissatisfied with our response—particularly if our processing of your personal information has infringed upon your lawful rights and interests—you may also file a complaint or report with the relevant regulatory authorities in our jurisdiction, such as consumer protection, cyberspace administration, telecommunications, public security, and market regulation agencies, or file a lawsuit with the court with jurisdiction over our place of business.
